Here are some of our most frequently asked questions:


What is LiFePO4?

The lithium iron phosphate (LiFePO4) battery, also called LFP battery, is a type of rechargeable battery which uses LiFePO4 as a cathode material (the negatively charged electrode by which electrons enter an electrical device). LiFePO4 batteries have somewhat lower energy density than the more common lithium cobalt oxide (LiCoO2) found in consumer electronics. Our batteries offer longer lifetimes, better power density (rate that energy can be drawn from the battery) and are inherently safer. Please view our Materials Safety Data Sheet below for more information on our batteries.

Exodus Materials Safety Data Sheet

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What’s your return policy?

(Coming soon)

 


Do you ship overseas and to P.O. boxes?

Yes, we’ll ship your package anywhere that can accept deliveries.


Do you have customer service?

Of course! Our friendly and knowledgeable customer services reps are available to answer your questions from 8am – 4pm Central time (USA).

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Do you have a warranty for the batteries?

(click the warranty you wish to view)

Extreme Series Warranty

Lite Series Warranty

Pro Series Warranty

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Are these lithium Batteries Safe?

CLICK HERE: http://ns.umich.edu/new/multimedia/videos/24295-a-window-into-battery-life-for-next-gen-lithium-cells

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Can you only mount or operate your lithium battery upright?

No, LiFePo4 batteries are a dry cell chemistry technology that holds no harmful liquids or chemicals (like acid), thus allowing the battery to mount/operate in any position that doesn’t conflict with the batteries terminals.

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Can I use a lead acid battery charger for my Exodus lithium battery?

Exodus Stored Energy highly recommends using LiFePO4 battery chargers for all Exodus battery lines. Our LiFePO4 battery chargers ensure your battery receives a proper and healthy state of charge providing the full potential of your investment, also providing faster charge times. However, the Exodus Pro Series are “lead acid drop in replacements” and will work with your existing charging system.

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What is the best charger for Exodus batteries?

Because most LiFePO4 batteries operate under different charging algorithms than your average lead acid batteries, Exodus Stored Energy Highly recommends using a LiFePO4 battery charger with all battery lines.

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What kind of batteries do scooters and wheelchairs use?

– Exodus Wheelchair Battery Comparison Document